Customer Resource Center

We have been working hard to enhance your partnership with Catapult. We are excited to announce a new customer portal coming soon, and we can’t wait to share it with you.

Whitelisting Information 

The following IP addresses and domains/URLs will need to be whitelisted by the client’s IT Department:

IP Addresses

  • 168.245.29.147 – IP Address for outbound emails delivered by Sendgrid on behalf of Catapult
  • 205.201.134.21 – IP address for outbound emails delivered by MailChimp
  • 52.128.40.192 – IP address for outbound emails delivered by ActiveCampaign

• http://www.timeconfirm.com
• https://admin.catapulthealth.com
• https://schedule.catapulthealth.com
• https://remote.catapulthealth.com
• https://portal.catapulthealth.com
• www.catapultcheckup.com
• https://ssl.datamotion.com
• Securembox.com
• virtualcheckup.com – All VirtualCheckup properties
• virtualcheckup.net
• catapulthealth.net
• vimeo.com

In addition, for clients that have stricter firewall policies, the AV capabilities of Remote Consult requires access to our TURN (video) servers, and the following ports should be permitted:

  • t01.catapulthealth.com UDP port 3478
  • t02.catapulthealth.com UDP port 3478

Email Addresses to add to a safe sender list: support@virtualcheckup.com